Corporate
Customer Service and Sales
Contact customer service to get a quote, place an order, or check on the status of an order. A team of dedicated customer service professionals is on hand to answer your questions and provide the service and support you need.
Mon - Fri, 8:00 AM–8:00 PM ET (GMT-5)
Mon - Fri, 9:00 AM–5:00 PM (UTC)
Mon - Fri, 8:00 AM–8:00 PM ET (GMT-5)
Mon - Fri, 9:00 AM–5:00 PM (UTC)
Distributors
Worldwide Distributors for Cloud and Networking products
For Industrial Tech Laser and Diode Laser products, please contact customer service and they will direct you to a distributor near you.
Technical Assistance and Support
Support is available via telephone or email for the following products*: SDN Elements, Ultrafast Lasers, Kilowatt Fiber Lasers and Direct Diode Lasers.
Mon - Fri, 8:00 AM–5:00 PM ET (GMT-5)
Telephone access codes by country or area
support@lumentum.com
For Customers with service contracts and critical issues, please call Lumentum using the telephone access number listed for your country.
*For all other products, please email customer.service@lumentum.com